Key Responsibilities:· Provide second-level technical support for desktop/laptop hardware, software, and peripheralissues.· Diagnose and resolve advanced technical issues escalated from the L1 support team.· Install, configure, and maintain operating systems, software applications, and system updates.· Perform root cause analysis to identify recurring technical problems and develop solutions.· Excellent in troubleshooting break/fix issues of windows and mac computers· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.· Collaborate with IT team members on projects, upgrades, and implementations.· Maintain accurate records of work performed, issues, and resolutions using the company'sticketing system.· Provide remote support and troubleshooting for users working from home or in the field.· Train and mentor junior support technicians as needed.· Ensure compliance with IT policies, security protocols, and best practices.· Perform routine maintenance and inspections to ensure optimal performance of equipment· Build and maintain strong relationships with end users and ensure user satisfactionQualifications:· Associate or bachelor’s degree in information technology, Computer Science, or relatedfield, or equivalent work experience.
...colleagues. We currently have a career opportunity for a Sr. Product Owner to join our team located in Pittsburgh, PA. Note: this role... ...Contribute as a core member of the product team or scrum team to convey functional requirements, create/groom user stories...
Production Planner Hybrid | Growing Food Company | Bergen County, NJ Join a company where people come first! Were a growing, employee-friendly food company located in Bergen County, NJ , and were looking for a Production Planner to join our collaborative...
Personal Assistant Location: Beverly Hills Compensation: $140,000/year Type: Full-Time, In-Person A highly respected ultra high net worth individual in Beverly Hills is seeking an exceptionally organized, tech-savvy, and discreet Personal Assistant to ...
...~Proven ability to organize conflicting priorities and optimize customer impacting solutions.~Proficient with MS Word and Excel, Slack, Point of Sale systemsDesired Skills:~Strong analytical and technical skills.~Strong verbal and written communication skills...
...You will work within the Product Design team in the Design and UX department, who are responsible for the strategic design, visual direction and development of our product. With a new focus on the US market, we are looking to craft innovative mobile app experiences that...