A global Consulting Firm is looking to hire an experienced HR Program Manager to work on a contract assignment in the Med Tech space, focusing on various 'Hire to Retire' (HTR) initiatives and strategics.
This is a hybrid position in San Antonio, TX area
** Immediate Need **
** Apply now for more details! **
Job Overview:
The HTR Program Manager will oversee the end-to-end Hire-to-Retire (HTR) processes for One of the leading Med Tech Customer organizations. This individual will support the Hire-To-Retire Service Delivery Lead in managing diverse teams across multiple geographies to deliver world-class HTR services to the client. The role encompasses operational excellence, transformation leadership, change management, and proactive stakeholder communication. The HTR Program Manager would liaise with a range of stakeholders including Global Leads, Regional Leads, GPOs , Global Business Leaders and the client. The ideal candidate would be a seasoned leader with a strong track record in managing global programs in conjunction with operations, process optimization, and customer relationship management in a matrix environment or has similar experience.
Key Responsibilities:
Operational Leadership:
• Oversee the full spectrum of HTR processes, including recruitment, onboarding, payroll, benefits administration, performance management, learning and development, and offboarding.
• Ensure service delivery excellence across global teams, meeting or exceeding client KPIs and SLAs.
• Manage budgets and optimize resource allocation for efficiency and cost-effectiveness.
Transformation Agenda:
• Lead the transformation of HTR processes, implementing best-in-class tools, technologies, and methodologies to enhance efficiency and service delivery.
• Drive the adoption of digital solutions, automation, and AI to streamline workflows and improve client outcomes.
• Continuously assess processes for improvement opportunities and implement innovative solutions to address evolving client needs.
Change Management:
• Design and execute change management strategies to ensure smooth transitions during transformations.
• Engage with global teams and clients to foster collaboration, trust, and buy-in for transformation initiatives.
• Act as a change ambassador, aligning people, processes, and technology to achieve organizational goals.
Stakeholder & Communication Management:
• Serve as the primary point of contact for senior client stakeholders, ensuring alignment with their strategic objectives.
• Build and maintain relationships with internal teams and external clients, fostering open and transparent communication.
• Regularly provide updates to leadership and clients on performance, challenges, and opportunities.
Qualifications & Experience
• Education: Bachelor’s degree in business administration, Human Resources, or a related field (MBA or equivalent preferred).
• 15+ years of experience in HR operations, shared services, or BPO environments, with at least 5 years in a senior leadership role.
• Proven track record of managing global teams and delivering complex HRservices at scale.
• Expertise in driving organizational transformation, change management, and stakeholder engagement.
• Familiarity with HR technologies (e.g., Workday, SAP SuccessFactors) and automation tools is highly desirable.
Pay: $50-$60/hr w2
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