Job Description

A global Consulting Firm is looking to hire an experienced HR Program Manager to work on a contract assignment in the Med Tech space, focusing on various 'Hire to Retire' (HTR) initiatives and strategics.

This is a hybrid position in San Antonio, TX area

** Immediate Need **

** Apply now for more details! **

Job Overview:

The HTR Program Manager will oversee the end-to-end Hire-to-Retire (HTR) processes for One of the leading Med Tech Customer organizations. This individual will support the Hire-To-Retire Service Delivery Lead in managing diverse teams across multiple geographies to deliver world-class HTR services to the client. The role encompasses operational excellence, transformation leadership, change management, and proactive stakeholder communication. The HTR Program Manager would liaise with a range of stakeholders including Global Leads, Regional Leads, GPOs , Global Business Leaders and the client. The ideal candidate would be a seasoned leader with a strong track record in managing global programs in conjunction with operations, process optimization, and customer relationship management in a matrix environment or has similar experience.

Key Responsibilities:

Operational Leadership:

• Oversee the full spectrum of HTR processes, including recruitment, onboarding, payroll, benefits administration, performance management, learning and development, and offboarding.

• Ensure service delivery excellence across global teams, meeting or exceeding client KPIs and SLAs.

• Manage budgets and optimize resource allocation for efficiency and cost-effectiveness.

Transformation Agenda:

• Lead the transformation of HTR processes, implementing best-in-class tools, technologies, and methodologies to enhance efficiency and service delivery.

• Drive the adoption of digital solutions, automation, and AI to streamline workflows and improve client outcomes.

• Continuously assess processes for improvement opportunities and implement innovative solutions to address evolving client needs.

Change Management:

• Design and execute change management strategies to ensure smooth transitions during transformations.

• Engage with global teams and clients to foster collaboration, trust, and buy-in for transformation initiatives.

• Act as a change ambassador, aligning people, processes, and technology to achieve organizational goals.

Stakeholder & Communication Management:

• Serve as the primary point of contact for senior client stakeholders, ensuring alignment with their strategic objectives.

• Build and maintain relationships with internal teams and external clients, fostering open and transparent communication.

• Regularly provide updates to leadership and clients on performance, challenges, and opportunities.

Qualifications & Experience

• Education: Bachelor’s degree in business administration, Human Resources, or a related field (MBA or equivalent preferred).

• 15+ years of experience in HR operations, shared services, or BPO environments, with at least 5 years in a senior leadership role.

• Proven track record of managing global teams and delivering complex HRservices at scale.

• Expertise in driving organizational transformation, change management, and stakeholder engagement.

• Familiarity with HR technologies (e.g., Workday, SAP SuccessFactors) and automation tools is highly desirable.

Pay: $50-$60/hr w2

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