Job Description

JD:

• Manage the product implementation of existing clients adding new business or modifying current business.
• Responsible for client outreach to "kick off" the product implementation/migration process.
• Set client expectations and define scope of product migration activities.
• Responsible to educate client on best practices and guide them through the product migration phase.
• Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Service deliver Manager.
• Ability to manage multiple BAU deliverables concurrently with aggressive timeframes.
• Complete projects within set timelines while mitigating risks that could cause the project to delay.
• Responsible for tracking and managing client product migration deliverables.
• Collaborate with internal departments to resolve client questions and issues during product migration.
• Responsible for developing resolutions working with the team and management, to meet productivity, quality and client-satisfaction goal.

Required technical Skills

• Relevant Experience should be 10 Years +
• Must have hands on experience in core Cisco data network infrastructure.
• Routing Protocols: BGP, OSFP, Eigrp, Static Route.
• Switching Technologies: VLAN, STP, Ether Channel, Port Security.
• Apt in configuration and troubleshooting of VLANs, VTP on Cisco switches, PVST, RSTP, STP, HSRP.
• Knowledge on configuring Inter VLAN routing.
• Switch Configurations like Trunk/Access.
• Nexus VPC/VDC.
• Hands on Experience in Cisco Wireless.
• Experience in F5 load balancer & ISE.
• Experience in Cisco ACI and SDWAN.
• Upgrade of Cisco switches, routers, Nexus devices, Cisco WLC.
• IPam/Infoblox.
• Hardware : Cisco Catalyst Switch, Cisco ISR/ASR router, Cisco Wireless Controller, Cisco Nexus 9k/7k/3k

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