Job Description

World Wide Technology is looking for a Slack Engineer . This job is part of WWT’s Strategic Resourcing services. The candidate will be supporting a WWT customer and will be employed by one of WWT’s preferred partners.

Job Title: Slack Engineer

Location: Seattle, willing to work onsite 3-4 days a week

Number of Resources: 1

Duration: 6 months

Key Responsibilities:

• Design, build, and maintain custom Slack apps and integrations using the Slack API, Events API, Web API, and Bolt SDK.
• Develop and manage REST APIs to facilitate secure and scalable data exchange between Slack and enterprise systems.
• Write automation scripts and tools using PowerShell and Python to streamline processes and enhance Slack functionalities.
• Utilize SQL and NoSQL tools (e.g., PostgreSQL, BigQuery, MongoDB) to retrieve, manipulate, and store data in support of Slack-driven workflows.
• Implement bots, slash commands, interactive messages, and workflow automations tailored to business use cases.
• Ensure secure handling of tokens, secrets, and data using best practices in OAuth2, JWT, and app-level permissions.
• Monitor and troubleshoot Slack apps and integrations to ensure reliability and performance.
• Work cross-functionally with IT, Security, DevOps, and business teams to identify and implement communication and workflow solutions.
• Maintain technical documentation, diagrams, and code repositories for all developed integrations.

Required Skills & Qualifications:

• 3+ years of experience building integrations with Slack, using Slack APIs and SDKs.
• Strong experience designing and consuming RESTful APIs in enterprise environments.
• Proficient in Python and PowerShell scripting for automation and systems integration.
• Solid hands-on experience with SQL databases (e.g., MySQL, PostgreSQL) and NoSQL systems (e.g., MongoDB, DynamoDB).
• Experience with Slack OAuth, bot user configurations, and workspace administration.
• Knowledge of messaging formats (JSON, Webhooks), and event-driven architectures.
• Strong understanding of identity and access management in API integrations.
• Excellent communication and collaboration skills with both technical and non-technical stakeholders.

Preferred Qualifications:

• Experience with Slack Enterprise Grid environments.
• Familiarity with cloud infrastructure (AWS, GCP, or Azure).
• Exposure to CI/CD tools (e.g., GitHub Actions, GitLab CI, Jenkins).
• Knowledge of additional messaging or collaboration platforms (e.g., Microsoft Teams, Zoom, Discord) is a plus.
• Previous experience in environments leveraging workflow automation tools (e.g., Zapier, Workato, n8n).

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