Sourcing Associate Job at Serena & Lily, San Jose, CA

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  • Serena & Lily
  • San Jose, CA

Job Description

SOURCING ASSOCIATE – TEXTILES

SAUSALITO, CA

Summary of Role:

Serena & Lily is seeking a Sourcing Associate to join the Sourcing team. The Sourcing Associate supports day-to-day sourcing activities. This role involves working closely with external and internal teams to ensure the timely and cost-effective development and execution of products while maintaining quality standards. This role is responsible for assisting in vendor management, seasonal development calendar adherence, and managing to deadlines in collaboration with cross functional teams.

This role supports the sourcing manager with administrative and operational tasks as an individual contributor.

You Are

  • A self-starter who takes initiative and anticipates needs before being asked.
  • Highly organized with strong time management and prioritization skills.
  • Resourceful—you find solutions, not roadblocks.
  • Agile and adaptable to changing priorities and fast-moving projects.
  • Confident and composed, even under pressure.
  • A strong communicator who can interact effectively with stakeholders at all levels.
  • Detail-oriented with an unwavering commitment to accuracy and follow-through.
  • Driven by a sense of urgency—you know when “good enough” isn’t good enough.
  • Comfortable asking for support or clarification

RESPONSIBILITIES:

  • Maintain organization across multiple projects and priorities while adapting quickly to shifting needs
  • Daily communication with agents and vendors, and internal cross functional teams
  • Managing timelines and deadlines cross functionally.
  • Track and research damage and defective returns, communicate issues to vendors and work on obtaining Corrective Action Plans
  • Assist in cost tracking – increases, savings, avoidance & chargebacks
  • Sample management- TOPs, wear tests
  • Work with logistics team on product classification
  • Collect, review and file all Product Information
  • Maintain product certification files (oekotex)
  • Collaborate with the QA team when issues arise
  • Develop an understanding of design intent and aesthetic requirements
  • Optimize sourcing procedures to attain maximum efficiency

Systems & Administrative support:

  • Proficient in Microsoft Excel and Outlook
  • System savvy. Maintain supplier information (cost sheets, product), vendor set up, internal system maintenance (cost/leadtime/moq detail/HTS), sample shipping/tracking, customer service follow up (Gladly tickets), pull returns reporting, create pivot tables
  • Vendor record maintenance
  • New vendor set up & Vendor Operations Manual follow up

REQUIREMENTS:

  • Bachelor’s degree or equivalent
  • 1-2 years’ experience in sourcing or related retail role
  • Proven ability to work independently with minimal supervision and take ownership of outcomes.
  • Exceptional organizational skills and meticulous attention to detail
  • Strong communication skills (written and verbal) with a confident, professional presence.
  • Demonstrated agility and resourcefulness in solving problems and managing competing priorities.

  • Hybrid work environment: 3 days in the office required, more if needed

COMPENSATION:

  • $75-86k per year is the anticipated starting base pay for this role. This range represents the low and high end of the anticipated base salary range for this role. The actual base pay is dependent upon many factors, such as: experience, education, and skills.
  • Employees (and their families) are covered by medical, dental, vision, and basic life insurance should they choose to participate in Serena & Lily’s benefits. Employees can enroll in our company’s 401k plan. During the first year of employment, full-time employees accrue twenty-one days of PTO and seven paid holidays throughout the year.

Job Tags

Full time, Seasonal work, Work at office, Shift work,

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