Job Description

MHIRJ is the merging of two important heritages: Mitsubishi Heavy Industries (MHI) and the CRJ Series program. We provide comprehensive critical operational, engineering and customer support solutions including maintenance, refurbishment, technical publications, marketing and sales activities for the global regional aircraft industry. We’re looking for Technical Avionic/Mechanical Systems Specialist to join our ranks!

Purpose of the role

To help ensure that airlines operating CRJ aircraft keep flying reliably and safely, MHIRJ has built a worldwide ecosystem of support with our Customer Response Center (CRC) at its core. The point of entry of all technical and parts-related issues regarding the CRJ Fleet, the CRC stands ready 24 hours a day, 365 days a year, to provide comprehensive, live support.

CRC personnel come from a variety of backgrounds. This includes mechanic and avionics professionals who have worked on the CRJ Series production line, to people with backgrounds in Heavy Checks, MRO and general, business and commercial aviation. These experts specialize in urgent AOG (Aircraft on Ground) situations as well as routine queries and provide immediate support that extends from troubleshooting aircraft to diagnosing and remedying technical issues, dispatching on-the-ground engineering assistance or shipping a much-needed component.

You are an A&P ready to go one step further in your career, apply and bring you’re A-game, this isn’t your traditional office job.

Here are the daily responsibilities for Technical Specialist :

• Be part of incredible team of talented men and women who, just like you are passioned by aviation.
• Coordinate technical investigations with engineering, supplier’s and aircraft operators.
• Carry out a technical analysis and assessment of the problem (trouble shooting) and make corrections.
• Answer technical queries from airline operators by bringing tailored solutions
• Assess and investigate service difficulties and contribute to providing long term solutions
• Build relationships with key decision makers and influencers among our airline’s customers
• Promote MHIRJ products and services in order to contribute overall profitability.

Here is what is required to succeed:

• You have an FAA-certificated Aviation Maintenance Technician (AMT) A&P license with proficiency in one of the following trades: Avionics or Mechanical systems
• You have 5 years of experience working with an Airline or MRO organization on the CRJ products. Experience in MOC or Technical Services is a plus.
• You are a strong team player showing initiative, have a strong sense of responsibility and possess good technical and commercial judgment.
• You are willing to travel on short notice. (less than 10% of your working time)
• You possess excellent interpersonal and communication skills, ability to build and foster positive relationship, being able to communicate effectively at all levels with demonstrated tact and diplomacy. As the role is linked to technical documentation.
• You are capable of working under pressure, be attentive to details, have good planning skills and be fully committed to accomplishing work on time and on schedule.
• You are self-motivated, able to work independently, prioritize tasks, manage multiple time sensitive initiatives simultaneously.

If your experience aligns with the qualifications for this role, we encourage you to apply – we’d like to hear from you!

Why join us?

Do you have a passion for aviation? Are you eager to make a meaningful impact on customers? Do you aspire to a fulfilling career as a Technical Avionic and Mechanical Systems Specialist? If yes, you’ve landed at the right place. At MHIRJ, we recognize and value your contributions to our One Unified Team. We live by our values and embody our behaviors which drive our success. Take flight with a team that shares your passion and supports your journey. Let’s soar together at MHIRJ!

We provide comprehensive benefits for you and your family, as well as ample opportunities to grow your career.

• Medical, dental and vision insurance
• Prescription drug benefits
• Health Savings Account
• Company paid life insurance
• Company paid short and long term disability
• Annual wellness incentives up to $750
• Employee assistance program
• Annual bonus plan
• 401K with 7% company match
• Employee Mitsubishi auto discount

MHIRJ is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply.

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