Job Description

About Scout

Scout Veterinary Urgent Care is changing the way pets receive care and empowering the teams that provide it. We offer same-day and next-day urgent care appointments to truly fill the gap between routine primary care and the ER. We see a wide variety of urgent appointments while being extremely clear about what we don’t do; this positions Scout to help more sick and injured pets each day while providing a fulfilling, sustainable career for professionals and being an excellent partner in our community. Our modern practices and thoughtful processes are designed to make life easier for our teams and navigating veterinary care easier for the city’s ever-growing pet population.

About the role

At Scout, it is important that each clinic provides excellent care, sustains a healthy culture and is supported to deliver the Scout experience. As an doctor at Scout, you will be a key part of our team.

Scout doctors manage approximately 10-18 patients daily, with the excitement varying based on case volume. Your expertise will be put to the test, handling cases that span from routine last-minute care to more intricate cases that require in-house diagnostics, treatments, and nursing care. The heartbeat of our caseload lies in true urgent care cases and stable emergencies.

Scout equips our teams with all the tools to thoroughly assess and stabilize any patient that comes through our doors. While overnight hospitalization and major surgeries are not in our playbook, minor procedures are common; bringing challenge, variety, and excitement to each day.

Recognizing that urgent care is often just the initial chapter in a pet's medical narrative, Scout takes pride in empowering our doctors to explore the comprehensive answers our patients and clients both need and deserve. We actively foster robust relationships with referral partners to ensure our doctors have a wealth of resources at their fingertips when pets and clients require assistance beyond the bounds of Scout's doors.

About you

• Licensed DVM in Illinois with 2+ years of experience in small animal general practice or emergency medicine (completion of 1 year rotating small animal internship desired)
• Detail oriented, well-organized and thrive in a collaborative, fast-paced environment
• Professional who is an excellent verbal and written communicator
• Positive, can-do attitude. You run toward new opportunities and believe your abilities can be improved through effort, learning and persistence.
• Willing to engage in judgement free dialog to foster a culture psychological safety
• Takes medical excellence very seriously AND knows there is more to life than work

Responsibilities

• Deliver superior medicine and an excellent customer experience
• Oversee patient triage and evaluation
• Provide examination, diagnostic recommendations and treatment to scheduled and walk-in appointments
• Provide clear, transparent and prompt communication with clients and referral partners regarding patient status, diagnostic and treatment plans, estimates and follow-up care
• Stabilize patients for transfer to a local emergency/specialty hospital, as needed
• Develop follow up plans with patient’s primary care veterinarian as needed
• Maintenance of referral relationships via communication with care partners

Schedule

• 10 hour shift (arrive 9:45am. clinic closes at 8pm)
• Open 7 days a week
• Rotating weekends

How we support you

• Providing on boarding with easy to access videos and SOPs, direct doctor to doctor mentorship during your first shifts, and timely check-ins with leadership
• Providing tech enable scribe solutions for ease of medical record work load
• Allowing the flexibility to make the best clinical decisions for your patients and team
• Providing support staff in numbers and capability to make it easier to see patients and do an excellent job
• Great health and retirement benefits
• Competitive compensation with opportunity for production bonuses every quarter
• Generous PTO plan
• Paid Parental leave
• No max budget on CE! We want to support you to do your best work!
• Generous fund for dues, licenses and other professional needs
• Digital Radiography
• Clarius Ultrasound
• Full IDEXX In-House Lab
• Leadership that LISTENS!

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

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