Location : La Jolla, CA (San Diego)
Type : Full-time
Reports to : CEO/Founder
We’re looking for an intelligent, well organized, and self motivated Customer Success Manager (CSM) to own client onboarding and campaign management while providing support to our B2B clients.
You’ll be a primary point of contact post-sale, ensuring client onboarding and campaign execution goes smoothly while resolving any issues that arise and proactively managing campaigns towards successful outcomes while building the best possible relationships with our clients. This is a hands-on role for a superb written and verbal communicator who is hyper-organized and process oriented, with the ability to learn new software tools quickly, and cares about the success of our clients.
You’ll be a highly valued member of a small team at a seed stage startup that is profitable and growing fast. You’ll be working directly with the company’s founder in our San Diego office as well as a small team of globally distributed contributors.
SurveyMotion is a lean, fast-moving startup that delivers survey-driven demand generation for B2B SaaS companies. We help marketing leaders generate qualified leads and book more meetings—backed by real buyer insights. Our clients include CMOs and VPs of Marketing who want smarter ways to drive pipeline.
We're not another lead gen agency. We combine precision targeting and strategic survey design to put our client’s sales executives on the phone with ideal prospects.
With offices located less than a mile from the beach in beautiful La Jolla, California, we offer the opportunity to work for an exciting, early stage, profitable startup, in a world class location - where you can make a huge impact on our trajectory.
Core Responsibilities: Client Onboarding...reliability. Follow direct instructions and take initiative to ask questions when clarification is needed. Required Skills and Experience: Experience: 2-3 years in an administrative role. Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel,...
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