This position functions as the primary as the strategic business leader of the Omni Tucson National Resort and Spa and Country Club . The General Manager will orchestrate all facets of the resort and club operations, enhancing our guest and esteemed membership experience, associate satisfaction, and financial performance. The position ensures Omni Hotels & Resorts sales channels are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand and a return on investment to ownership.
This pivotal role demands a blend of strategic oversight and operational agility, ensuring outstanding financial performance, guest and member satisfaction, and team development. The ideal candidate will be a catalyst for excellence, driving operational success and fostering an inspiring team culture.
Strategic Leadership: Steer the Resorts strategic direction, aligning business goals with exceptional service standards for our guests and members. Spearhead long-term planning, including business, capital, and budgeting strategies to secure the Resorts legacy.
Operational Excellence: Oversee all divisions of the resort operation including rooms, F&B, spa, golf, programming, membership, ensuring seamless integration and high-quality service delivery.
Team Development & Culture: Cultivate a dynamic leadership team, promoting career development, operational excellence, and a guest/member-centric culture. Implement robust training programs, fostering a supportive environment that values feedback, open communication, and a high degree of accountability.
Financial & Risk Management: Ensure robust financial health through accurate forecasting and effective management of resources. Take an active role in risk management, safeguarding the Resorts interests and assets.
Participates directly in risk management issues and prevention including legal and workers compensation.
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