Job Description

Inside Sales Manager

Location: Long Beach, California (Onsite, one remote working day per week)

Lead with Purpose. Grow with Us.

Are you a strong Sales Leader with a passion for coaching teams, driving process improvements, and delivering outstanding customer service? Join our growing organization as an Inside Sales Manager , where you’ll take the lead on developing a high-performing team, building strong customer relationships, and optimizing sales operations that scale with our success. This is a high-impact, customer-centric leadership role for someone who thrives in a fast-paced environment and leads with empathy, resilience, and accountability.

Why Join Us?

• Be part of a respected and expanding Aerospace & Commercial Fastener supplier with a loyal customer base
• Help shape the future of our inside sales operations with meaningful autonomy
• Lead a team that values transparency, ownership, and professional development
• Partner with strategic Aerospace, Defense, Space, and High-Performance Automotive customers to drive substantial business results

What You’ll Do:

Team Leadership

• Manage and mentor the Inside Sales team through regular 1:1s, coaching, utilizing KPI’s, and transparent feedback
• Set clear expectations and goals; lead with a focus on team autonomy while maintaining accountability and help to remove roadblocks
• Promote a supportive culture of trust, recognition, and continuous improvement. Recognize and identify team members’ strengths, while encouraging continuous learning and development to bridge any gaps.
• Earn the respect and trust of the team through leading by example, encouraging work/life balance while meeting and exceeding goals
• Oversee onboarding, training, coverage for absences, and conduct quarterly/annual performance reviews
• Represent the department in leadership meetings when the VP of Sales is unavailable

Sales Strategy & Operational Excellence

• Analyze, improve, and develop sales strategies to align with business objectives, reduce errors and improve responsiveness
• Drive key initiatives around quote turnaround time and conversion rates
• Collaborate cross-functionally with Business Development and other departments to grow opportunities

Customer & Account Management

• Manage your own portfolio of key customer accounts from sourcing to delivery
• Develop and maintain relationships with all contract customers, serving as the escalation point for all customer requests and concerns
• Ensure long-term agreements (LTAs) are tracked, fulfilled, and remain penalty-free
• Prepare and lead customer business reviews & on-site meetings
• Maintain high customer satisfaction by solving problems quickly and communicating effectively

Metrics & Reporting

• Track and report on sales metrics, order status, backlog, and quote performance
• Maintain accurate records of customer contacts, programs, and pipeline activity

What You Bring:

• 5+ years in Aerospace sales , preferably in distribution
• Extensive knowledge of aerospace fasteners and industry standards
• Proven success with dynamic quoting and market-based pricing strategies
• Sourcing experience using aerospace hardware databases/tools
• Strong analytical mindset with business acumen and decision-making skills
• Familiarity with Aerospace OEM’s, approvals, certifications and quality standards
• Proficiency in Excel, PowerPoint, and Outlook
• Excellent communication and interpersonal skills
• Comfortable presenting to both customers and internal executives
• A continuous improvement mindset and ability to juggle multiple priorities
• Experience with reviewing and redlining LTA contract language a plus

The Right Fit Is:

Empathetic, knowledgeable, and resilient. Someone who leads by example, prioritizes people, but drives performance. A natural coach who recognizes strengths, builds trust, and inspires results through clarity, consistency, and care.

The base salary range for this position is $110,000 - $135,000 plus bonus

The starting base salary will depend on a number of factors including the candidate’s skills and experience.

Ready to lead and grow in a high-impact role?

Apply today and help shape the future of inside sales at Clarendon Specialty Fasteners!

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